Questions and Answers
What makes us unique?
While your pet in is our care we aren't just concerned with their looks. Giving them a positive grooming experience and allowing them to relax as much as possible is top priority. Baths include warm water, massages and intentional products to meet your pets' specific needs. The process of their grooms involve working at their pace, showing them each step in a way to familiarize them to the process. We are pet lovers!
How long does it take?
A lot of variants factor into your pets' time with us. Their physical and mental condition, as well as the service we're providing, contribute to the length of your pet's stay. Rest assured we go at the best pace we can for your pet. If you are wanting them in & out as fast as possible, a private groom can be arranged to ensure that your baby is in & out without the stress!
What is a Private Groom?
We offer private grooms for any pets that are preferred to be worked on straight through. Private grooms ensure that your baby is the only one your stylist is working on for the duration of your pets' service, in a private, dedicated portion of our salon.
Private grooms are recommended for:
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Pets with severe anxiety
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Pets with special physical needs
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Older pets
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Pets that are new to the grooming process
My pet tends to be aggressive sometimes, can you still work with them?
For the safety of both our team and the pets in our care, we do not work with dogs that display aggressive behavior. Our goal is to provide a calm, low-stress grooming experience, and in situations where a dog cannot be handled safely, we may recommend alternative options better suited to their needs.
My pet needs to go to the vet. Will you take them?
We are pet groomers, we care for your pets' mental and external physical wellbeing. If your pet needs clinical care, we recommend you take them to your routine veterinarian.